We will refund in full the value of any item that is returned to our Liverpool warehouse in its original packing within fourteen days of our delivery to you. Please telephone our sales office on 0151 342 0066 to warn us of the return.
Goods cannot be accepted at our Heswall sales office. They must be sent back to our warehouse at
Shipping Services Ltd, 9 Grundy Street, Liverpool L5 9SG
Our web site offers the facility to order and pay using the Sagepay credit card processing system. This is an extremely secure way to order, as we are never sent your full card details. However, we are also happy to accept telephone orders, in which case we shred all card details immediately after we have processed the transaction. Please contact us for our bank details if you prefer to pay by electronic transfer. General information, including names, addresses, telephone numbers and emails, are retained purely to enable us to deal with your order. We will never contact you by any means, unless it is to deal with customer service issues concerning an order already placed with us. We will never pass your details on to any other organisation.